Terms of Use

OUR TERMS

& CONDITIONS

(UPDATED : JUNE 20, 2025)

By accessing or using our website, you agree to follow these Terms of Use.

ACCEPTANCE OF TERMS

Welcome to ooh mktg. By accessing our website, services, or engaging with our digital content, you agree to be bound by these Terms & Conditions. These terms are designed to ensure transparency, fairness, and clarity in every interaction with our agency.

If you do not agree with any part of these terms, you should refrain from using our services. We reserve the right to update or modify these terms at any time, and continued use of our services constitutes acceptance of any changes.


USE OF WEBSITE AND SERVICES

ooh mktg provides creative and marketing services including but not limited to branding, content creation, social media management, paid advertising, AI solutions, and website development.

By using our services, you agree:

  • Not to misuse, disrupt, or attempt unauthorized access to our systems

  • Not to reproduce or distribute our content without permission

  • To provide accurate information when engaging with our services

All content on our website (text, images, videos, graphics) remains the property of ooh mktg unless stated otherwise.

INTELLECTUAL PROPERTY

All creative work produced by ooh mktg—including designs, videos, branding assets, campaigns, and strategies—remains the intellectual property of ooh mktg until full payment is received.

Upon full payment:

  • Clients are granted usage rights for the agreed purpose

  • ooh mktg retains the right to showcase work in portfolios, marketing materials, and case studies

Unauthorized use, reproduction, or resale of our work without written consent is strictly prohibited.


USER-GENERATED CONTENTS

When clients provide content (logos, media, brand assets, text, etc.), they grant ooh mktg permission to use, edit, and adapt the content for project execution.

Clients are responsible for ensuring:

  • They own or have rights to the content provided

  • The content does not infringe on copyrights, trademarks, or laws

ooh mktg is not liable for any legal disputes arising from client-provided materials.

LIMITATION OF LIABILITY

ooh mktg operates with professionalism and care but does not guarantee specific results (e.g., sales, engagement, ROI).

We are not liable for:

  • Indirect or consequential losses

  • Business interruptions

  • Third-party platform changes (e.g., Instagram, Google, TikTok algorithms)

Our total liability is limited to the amount paid for the specific service.

PAYMENTS AND REFUNDS

All services require agreed payment terms prior to project commencement

  • Deposits are non-refundable once work has started

  • Final deliverables may be withheld until full payment is received

Due to the nature of creative services, refunds are not guaranteed once work is in progress or completed.

THIRD-PARTY SERVICES

Our services may integrate or rely on third-party platforms (e.g., Meta Ads, Google Ads, WhatsApp, hosting providers). ooh mktg is not responsible for:

  • Platform outages

  • Policy changes

  • Account suspensions beyond our control

Clients are subject to the terms of those third-party providers.

CONFIDENTIALITY


Both ooh mktg and the client agree to keep confidential any sensitive business, marketing, or operational information shared during the course of a project.

TERMINATION


We reserve the right to terminate services if:

  • There is a breach of these terms

  • Payments are not made

  • Communication becomes unprofessional or abusive

Any work completed up to termination remains chargeable.


GOVERNING LAW

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be handled within UK jurisdiction.


CONTACT US

For any questions regarding these Terms & Conditions, please contact:

ooh mktg
Email: hello@oohmktg.com
Website: www.oohmktg.com